Oren Ellenbogen' Post

Forter Engineering On-call Strategy

Strategy: make on-call obsolete, not convenient 

Solving inherent on-call problems is greatly more important (and urgent) than making alerts’ UX better, e.g. have a proper documentation per alert (playbook), include a link in every alert to the relevant dashboard.

Why? It’s a paradox: If you’re doing a good job, you’ll practice less

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