Solving inherent on-call problems is greatly more important (and urgent) than making alerts’ UX better, e.g. have a proper documentation per alert (playbook), include a link in every alert to the relevant dashboard.
Why? It’s a paradox: If you’re doing a good job, you’ll practice less
Our beloved Itai Frenkel knows how to talk the talk, and walk the walk. Last time, he shared some of the dilemmas we had when choosing our Message Queue architecture on AWS. And now, here is what happens when you give Itai the mic and ask him to
Did you ever attend a talk – in a conference, a local meetup or simply listening to an interesting podcast on your commute to work – and felt so inspired, that you couldn’t wait to get back to work and try it out?
It rarely happens, but I’ve listened to some
Last year I wrote why I believe engineers should stop outsourcing their emotions at work (hence the *HR + R&D title), so after joining Forter last month, I had the chance to start a new tradition. The occasion? Itay Kimia, one of our engineers, was turning 24.
What could
